Privacy & Data Policy At Homora Properties, your privacy matters to us. This Privacy & Data Policy explains how we collect, use, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR). By booking with us or using our website, you consent to the terms outlined below.

1. Information We Collect We may collect the following types of personal data when you interact with us: Contact information: name, email address, phone number, billing address Booking details: dates of stay, number of guests, special requests Payment information: processed securely via our booking/payment providers (we do not store card details) Identification: if required at check-in (passport, driving licence, or national ID card) Communications: emails, messages, or calls relating to your booking Website usage data: if you visit our website, we may collect cookies or analytics data (see Section 6).

2. How We Use Your Information We use your personal data for the following purposes: To confirm and manage your booking To communicate important information about your stay To meet legal, tax, and regulatory requirements To provide customer support and respond to enquiries To improve our services and guest experience (If consented) to send relevant updates or offers We will never sell your personal data to third parties.

3. Data Sharing & Processors We only share your data with trusted third-party providers where necessary to deliver our services. These may include: Booking platforms (e.g. Smoobu, Airbnb, Booking.com) Payment providers (e.g. Stripe, PayPal, bank services) Property services (e.g. cleaners or maintenance staff, only when essential) Legal or regulatory authorities if required by law All third-party providers are required to comply with data protection regulations.

4. Data Security We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure. Payment data is processed securely by our providers — we do not store card details.

5. Data Retention We retain personal data only as long as necessary to fulfil booking obligations, comply with legal/tax requirements, and resolve disputes. After this, data is securely deleted.

6. Cookies & Website Tracking Our website may use cookies or similar technologies to improve functionality and analyse usage. Types of cookies: Essential cookies – required for the website to function Analytics cookies – to understand website traffic and improve our services (e.g. Google Analytics) Marketing cookies – only if you consent, used for personalised advertising You can manage or disable cookies through your browser settings. If we use tracking cookies, a cookie consent banner will be displayed when you visit our site.

7. Your Rights Under UK GDPR, you have the following rights: To access the personal data we hold about you To request correction of inaccurate or incomplete data To request deletion of your personal data (subject to legal obligations) To restrict or object to certain processing activities To withdraw consent for marketing communications at any time To data portability (receive your data in a transferable format) To exercise these rights, please contact us (see Section 9).

8. ICO Registration Homora Properties LTD is committed to complying with UK data protection laws. We are registered (or will register, if required) with the Information Commissioner’s Office (ICO), the UK’s data protection authority.

9. Contact Us If you have any questions or concerns about this policy or how your data is handled, please contact us: 📧 Email: info@homoraproperties.com 🏢 Homora Properties LTD 📍 Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ You also have the right to lodge a complaint with the ICO (www.ico.org.uk ) if you believe your data rights have been violated.